Y SIGNS ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
We may collect the following types of information:
- Personal identification information: Name, email address, phone number, company name, and billing/shipping address — provided voluntarily when you fill out our contact form, request a quote, or place an order.
- Usage data: Information about how you interact with our website, including pages visited, time spent, referral source, and browser type. Collected via cookies and analytics tools.
- Communication data: Records of correspondence when you contact us via email or our contact form.
2. How We Use Your Data
We use the collected information for the following purposes:
- To respond to your inquiries and provide quotes
- To process and fulfill orders, including shipping and invoicing
- To improve our website, products, and customer service
- To send occasional updates, promotions, or product news (only with your consent, and you may opt out at any time)
- To comply with legal obligations and prevent fraud
3. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site and enable certain features.
- Essential cookies: Required for basic site functionality, such as form submissions.
- Analytics cookies: We use Google Analytics to understand traffic patterns and improve our site. These cookies collect anonymized data.
- Third-party cookies: We do not use third-party advertising cookies. Any third-party services (e.g., Google Analytics) operate under their own privacy policies.
You can control cookie preferences through your browser settings. Disabling cookies may affect some features of our website.
4. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- Service providers: Trusted third-party vendors who assist us with shipping, payment processing, and website analytics — under strict confidentiality agreements.
- Legal compliance: When required by law or to protect our legal rights.
- Business transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Opt-out: Unsubscribe from marketing communications at any time by replying to any email or contacting us directly.
- Data portability: Request transfer of your data to another service provider, where technically feasible.
To exercise any of these rights, please contact us.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include SSL encryption for all data transmitted through our website, restricted access to personal data, and regular security reviews.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Order-related data is retained for the duration of our warranty period plus any applicable legal retention requirements. Marketing data is retained until you opt out.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
- Email: yecobags@gmail.com
- Website: Contact Form